Submit a request – CCRG Help

Select your request type. Please submit only one issue per request.

Your email address

Your First and Last Name

Fill out this form on your own behalf. The name and email must belong to the person requesting help. (Format: Firstname Lastname [capitalize first letter])

Preferred Pronouns

My preferred pronouns

If your preferred pronouns are not listed, please provide your preference here.

Message Subject Line (3-5 keywords)

Use only relevant keywords above to get better suggestions. Provide all the details below.

Please describe your issue or explain the nature of your request:

Provide as much detail as possible. For technical support issues, screenshots are very helpful. You may attach screenshots or pictures at the end of this form.

What is the name of your school?

The full name of your school or institution, not just initials. If you don't have one, write "none".

LEA Administrator

Who is your LEA Administrator?

What is your role?

Affected Users

If your issue involves other users (students or teachers), please provide the name and email address (and username, if known) of those who are impacted. If there are many, provide 2-3 examples.

Affected Classes

If your issue involves reports, please provide the full names of the classes you are experiencing a problem with. If they are in different schools, please group and label them as such.

Error Message

Please copy and paste the exact text of the error message you are seeing. If there is no error on screen, write "None".

Attachments

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